Do you offer free shipping?
Yes, we offer free shipping on all orders.

My product is damaged. What can I do?
Kindly contact our customer service at info@zoonco.net or by clicking here. Please provide a picture of the faulty product. Our team will contact the manufacturer for you and request a replacement of the product.

What's the shipping time?
All of our orders are guaranteed to be processed within 1–2 business days and require an average of approximately 7–14 days for shipping with our “Free Shipping” option.
Please note that these dates are estimates and are subject to change based on unforeseen or uncontrollable worldwide events.

How do I start a return?
Email us at info@zoonco.net with your order number. We’ll send you detailed instructions and a pre-authorized return address.

Where to find the dimensions?
Each of our products has a Details button next to its description.

Can I trust you?
Absolutely! Our numerous positive customer reviews and transparent communication highlight our trustworthiness. If you have any questions, feel free to reach out at: info@zoonco.net

Is my payment information secure?
Yes. All transactions are processed through a secure 128-bit SSL encrypted system. Your card details are never stored on our servers.